SHIPPING TO YOU DEAR CUSTOMER
► Products can be shipped Worldwide.
► Prices and fees are quoted in the selected currencies
► All products are packed carefully for the best possible protection during shipping.
► Tracking number will be supplied. Should you have any difficulties don´t hesitate to contact us.
ESTIMATED SHIPPING TIME & PRICES
Shipping fees by order total price & estimate delivery 5 to 12 days after dispatch:
• Orders value up to 300 € – Standard Delivery Charge 10 €
• Orders value over 300 € – Free Delivery
Please click Free Freight option if your order exceeds 300 € or equivalent in another currency.
► Delivery times for international orders may vary, depending on the country of destination. It usually takes at least one weeks after shipment for an international order to be delivered. But in some cases, it can take longer. It is also possible that the package could be held up at your local post office. Because it was too large to be delivered.
► Estimates are according to the average delivery time of your National Post Office. This time is not a guarantee.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply.
Equimade can not take responsibility for delays due to customs.
REFUND – RETURN – EXCHANGE
►Please read more…
INCORRECT ADDRESSES – UNCLAIMED PACKAGES
► The order will be shipped to the address you have provide in the order form.
Please double check the shipping address prior to submitting an order.
Anything returned, or lost due to an incorrect address will result in new shipping charges. The same applies if the shipping is unclaimed / unsuccessful attempts for delivery. New shipping charges will be the responsibility of the buyer. A refund, less shipping charges, will be transferred once Equimade receive the items back in the original condition.
► Allow 40 days (overseas orders) or 20 days (European orders) for the worst-case scenario, before reporting a package as lost. Refunds cannot be issued prior to that time.
► In the case of cancellation, you have to contact Equimade within one hour of your purchase. Equimade will refund you the full amount charged.